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Buyer's Right to Cancel - Direct Sales Contracts Only

You may cancel this contract from the day you enter the contract until 10 days after you receive a copy of the (contract/statement of cancellation rights). You do not need a reason to cancel.

If you do not receive the goods or services within 30 days of the date stated in the contract, you may cancel this contract within one year of the contract date. You lose that right if you accept delivery after the 30 days. There are other grounds for extended cancellation. For more information, you may contact your provincial/territorial consumer affairs office.

If you cancel this contract, the seller has 15 days to refund your money and any trade-in, or the cash value of the trade-in. You must then return the goods.

To cancel, you must give notice of cancellation at the address (below/in this contract). You must give notice of cancellation by a method that will allow you to prove that you gave notice, including registered mail, fax, or by personal delivery.

The address for notice, should include name, business address, phone number, fax number and if applicable an e-mail address, if this statement of cancellation rights is a document separate from the contract.

The above disclosure is to appear on the direct sales contract. Refer to Sections 24 to 26 of the Consumer Protection and Business Practices Act.

 
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